Markzware Support Form For Preflight and Conversion Tool Applications

REPORT A PROBLEM

Please complete the form here and a Markzware representative will contact you shortly. If you are encountering a file that will not convert or open, please make sure to compress the file or job as a .ZIP file and submit the file along with this Tech Support request. You can select and upload a file for us to test, at the bottom of this page. * (Required Field)

Customer Information


*First Name:
*Last Name:
*Phone:
*Country:
* Email:

Technical Information


*Markzware Product:		*Version:
Main Application:
*Operating System:		*Version:

*Type Of Problem:		"If you have a crash log that you can send us, this is of immense help."
*Box Serial #:
*Activation Code:
*Processor Type:

*Description of problem or Steps to problem

Document Type:
Upload Document (Max 1GB):

(R) Under Type Of Problem pop up menu an (R) indicates a sample file is require to submit this type of issue. The sample file should be an actual job for testing along with a screenshot showing the issue.


	ATTENTION! Your Support Ticket is being created and your document is being uploaded, please wait. The length of time it will take to complete the upload depends on the size of your document. You will be forwarded to the next page when this process has completed. Thank you for your patience. If you have a fast connection to the Internet (T1, DSL, Cable) you could expect a transfer rate of about 6MB / Minute.